Terms of service

Terms of Service

OVERVIEW

Welcome to Fanlora! The terms “we”, “us” and “our” refer to Fanlora. Fanlora operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Fanlora is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) describe your rights and responsibilities when using our Services.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or guardian.

You may be required to provide account, billing, payment, and shipping information when using our Services. You agree that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

SECTION 2 - OUR PRODUCTS

We strive to display our products and colors as accurately as possible. However, actual colors and product appearance may vary depending on your device settings and screen display.

All product descriptions and pricing are subject to change without notice. We reserve the right to discontinue products or limit quantities at any time.

SECTION 3 - ORDERS

By placing an order, you make an offer to purchase products from Fanlora.

We reserve the right to accept or decline any order at our discretion. Orders are only confirmed after payment has been successfully processed.

Please review your order carefully before submitting. Once an order has been processed, cancellation requests may not be possible.

Returns and exchanges are governed by our Refund Policy.

SECTION 4 - PRICES AND BILLING

All prices displayed are subject to change without notice.

Prices do not include shipping fees, customs duties, taxes, or handling charges unless otherwise stated.

You agree to provide accurate billing and payment information for all purchases made through our Services.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.

Fanlora is not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or events beyond our control.

Risk of loss transfers to you once products are handed over to the shipping carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content on the Services, including logos, branding, graphics, text, images, videos, and product designs, are the intellectual property of Fanlora or its licensors and are protected by applicable copyright and trademark laws.

You may not copy, reproduce, distribute, modify, or exploit any content without prior written permission from Fanlora.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools or services that we do not monitor or control.

Your use of such tools is entirely at your own risk and subject to the terms provided by the third-party providers.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to third-party websites or services.

We are not responsible for the content, policies, or practices of third-party websites and encourage you to review their terms and privacy policies before using them.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Fanlora is powered by Shopify, which enables us to provide our Services.

However, all purchases made through our store are transactions directly between you and Fanlora. Shopify is not responsible for any products, services, disputes, or transactions between you and Fanlora.

SECTION 10 - PRIVACY POLICY

Your use of the Services is also governed by our Privacy Policy.

By using our Services, you acknowledge that your personal information may be processed by Shopify and related service providers in accordance with applicable privacy policies.

SECTION 11 - FEEDBACK

If you submit reviews, comments, suggestions, or other feedback to us, you grant Fanlora a worldwide, royalty-free, perpetual license to use, reproduce, edit, publish, and distribute such feedback for any purpose.

You agree that your feedback will not violate any law or infringe upon the rights of any third party.

SECTION 12 - ERRORS AND INACCURACIES

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability.

We reserve the right to correct errors and update information at any time without prior notice.

SECTION 13 - PROHIBITED USES

You may not use the Services:

  • For unlawful purposes

  • To violate laws or regulations

  • To infringe intellectual property rights

  • To distribute spam, malware, or malicious code

  • To collect personal information from others without consent

  • To interfere with the security or operation of the Services

Violation of these Terms may result in termination of your access to the Services.

SECTION 14 - TERMINATION

We reserve the right to suspend or terminate your access to the Services at any time without notice if you violate these Terms.

Any obligations or liabilities incurred before termination will survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee uninterrupted, secure, or error-free access to the Services.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Fanlora shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products purchased through the Services.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Fanlora and its affiliates, employees, partners, and service providers from any claims, damages, liabilities, or expenses arising from your breach of these Terms or misuse of the Services.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in full force and effect.

SECTION 19 - ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Fanlora regarding your use of the Services.

SECTION 20 - GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws of the Federal Republic of Nigeria.

SECTION 21 - CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time.

Changes will take effect immediately upon posting to our website. Continued use of the Services after changes are posted constitutes acceptance of those changes.

SECTION 22 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

Fanlora Beauty
Email: support@fanlora.com

Admiralty Homes Estate
Lekki, Lagos
Nigeria

Phone: 07062077671